Volume 11 | Best of 2011 | BusinessWatch Network

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Volume 11 | Best of 2011 | BusinessWatch Network

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Volume 11, Best of 2011

In This Issue:

Three Types of People to Fire Immediately
Probation for a 48-year-old employee?

Ten Things Only Bad Managers Say

5 Things to Never Say While Negotiating

9 Tips on Workplace Etiquette for the Boss
The Terrified Bully [Boss]

Steve Jobs and the Seven Rules of Success
Steve Jobs interview: One-on-one in 1995

8 Steps to Winning Friends, Influencing People, & [Anything You Want]

Steve Jobs Was A Jerk. Good for Him.

6 Things Jeff Bezos Knew Back in 1997 That Made Amazon a Gorilla

Steve Jobs: How to Live Before You Die
Video: Steve Jobs 2005 Stanford commencement speech

The Most Powerful Workplace Motivator

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Three Types of People to Fire Immediately
Which of these personality traits are in your ranks?

"I wanted a happy culture. So I fired all the unhappy people." -A very successful CEO (who asked not to be named)

Probation for a 48-year-old employee?
A good conversation can turn a potential talent loss to a manifold talent win.

Want a more innovative company? Get rid of these folks. Today. We (your authors) teach our children to work hard and never, ever give up. We teach them to be grateful, to be full of wonder, to expect good things to happen, and to search for literal and figurative treasure on every beach, in every room, and in every person.
But some day, when the treasure hunt is over, we'll also teach them to fire people. Why? After working with the most inventive people in the world for two decades, we've discovered the value of a certain item in the leadership toolbox:...
Read the article Back to top

Ten Things Only Bad Managers Say
Have you uttered any of these management no, nos?

Nope, it's not just you. These jerks are out there. We know the kinds of things good managers say: They say "Attaboy" or "Attagirl," "Let me know if you run into any roadblocks, and I'll try to get rid of them for you," and "You've been killing yourself-why don't you take off at noon on Friday?" Bad managers don't say these things. Helpful, encouraging, and trust-based words and phrases don't occur to them. Crappy bosses say completely different things. For your enjoyment, we've gathered together 10 of the most heinous, bad-manager warhorse sayings. Do any of them sound like something a manager in your company might say (or might have said this week)?...
Read the article Back to top

5 Things to Never Say While Negotiating
Stay in control of negotiations by NOT mentioning these things.

Speak Softly: Whenever you negotiate, remember that it pays to stay calm.

If you're new to negotiating or find it difficult, here are some missteps to avoid. Every entrepreneur spends some time haggling, whether it is with customers, suppliers, investors, or would-be employees. Most business owners are street smart, and seem to naturally perform well in negotiations. You probably have a trick or two-some magic phrases to say, perhaps-that can help you gain the upperhand. But, often, the moment you get into trouble in a negotiation is when something careless just slips out. If you are new to negotiation, or feel it is an area where you can improve, check out these tips on precisely what not to say...
Read the article Back to top

9 Tips on Workplace Etiquette for the Boss
How many of these tips do you employ?

The Terrified Bully [Boss]
The office bully is afraid - of you!

Don't Stay Behind Your Desk Your desk is your sanctuary. It's understandable. But if you never leave it, you can end up sending all the wrong signals. When an important client comes in, or an employee arrives for an crucial conversation, you should...
Read the article Back to top

Steve Jobs and the Seven Rules of Success
Applying Steve Jobs 7 rules to your success.

A young Stve Jobs with the iconic Macintosh Apple.

Steve Jobs interview: One-on-one in 1995
The life and times of Steve Jobs

Steve Jobs' impact on your life cannot be overestimated. His innovations have likely touched nearly every aspect -- computers, movies, music and mobile. As a communications coach, I learned from Jobs that a presentation can, indeed, inspire. For entrepreneurs, Jobs' greatest legacy is the set of principles that drove his success. Over the years, I've become a student of sorts of Jobs' career and life. Here's my take on the rules and values underpinning his success. Any of us can adopt them to unleash our "inner Steve Jobs."...
Read the article Back to top

8 Steps to Winning Friends, Influencing People, & Getting [Anything You Want]
The art of getting what you want

Sooner or later every leader realizes that most of the people he needs to be successful don't report to him. Business success as well as personal success relies on persuasion. Here are the 8 persuasive secrets from the most persuasive person I've ever met. [I built a career on sales and marketing and eventually sold two sales driven companies, but I've never met anyone as persuasive as Meredith Parker. The case study above holds the secrets to persuasively getting whatever you want whether you are actually in sales, trying to get the go-ahead from your boss, or just trying to get buy-in from your people...]
Read the article Back to top

Steve Jobs Was A Jerk. Good for Him.
A side of Steve Jobs that made him successful...and you may not possess

In case you haven't heard, Steve Jobs passed away. The praise has been pouring in. And deservedly so. He was a genius. A man that made a tremendous impact on the world. During the week, I probably read thirty or forty blogs and columns about his life and accomplishments. I even wrote a little homage to him myself in the Huffington Post. But I wasn't learning as much about him as I had hoped. Sure, I learned about his story, his rise with Apple, the "wilderness years," his triumphant return, the iProducts. But I wasn't learning much about Steve Jobs the person. The boss. That is until I read...
Read the article Back to top

6 Things Jeff Bezos Knew Back in 1997 That Made Amazon a Gorilla
Do you have the insight into your organizations future?

Steve Levy had a really interesting interview with Jeff Bezos earlier this week. [Jeff Bezos] talks in detail about how he thinks about Amazon (AMZN) and how he runs this business. How he's built the company into an e-commerce juggernaut over the last 15 years is utterly amazing—especially when you consider he was in his early 30s and an ex-quant from D.E. Shaw when he moved out to Seattle and started the company. [It boils down to 6 key things that have been critical to the company's success...]
Read the article Back to top

Steve Jobs: How to Live Before You Die
Steve Jobs has a secret for you...

Video: Steve Jobs 2005 Stanford Commencement Speech

In this 2005 commencement speech from Steve Jobs, the Apple co-founder shares stories from his life.

Steve Jobs is the most private public persona you'll ever know.

He keeps his health issues as tightly guarded as his company secrets. But in an uncharacteristically revealing 2005 speech, Jobs shared with Stanford grads his very personal journey to becoming successful: a botched adoption, in which the couple who was going to adopt Jobs changed their minds; his public humiliation at being fired from the company he helped found; a cancer diagnosis that most certainly gave him a death sentence-"three to six months to live," the doctors told him. He talked candidly about death in that commencement speech, cracking the joke,...
Read the article Back to top

Harvard Business School, Working Knowledge Header

The Most Powerful Workplace Motivator
What motivates your workforce? You?

Any parent can tell you that a surefire way to turn joy into rage is to offer your child a big candy bar-and then turn around and offer an even bigger one to his sister. Suddenly, a special treat turns into a great injustice. "Hey! How come she got more? That's not fair!" And any hiring manager can tell you that the world of business is not so different. "This is why MBA programs send out...
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