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Volume 11 | Best of 2011

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Volume 11 | Best of 2011 | BusinessWatch Network
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Volume 11, Best of 2011
In This Issue:

 Bloomberg Business Week Icon  Ten Things Only Bad Managers Say
Bloomberg Business Week Icon  Three Types of People to Fire Immediately
         Probation for a 48-year-old employee?
 Bloomberg Business Week Icon  The Terrified Bully [Boss]
Bloomberg Business Week Icon  The Dirty Dozen Performance Appraisal Errors
Bloomberg Business Week Icon  Seeing Yourself as Others Do
Inc Icon  5 Things to Never Say While Negotiating
Harvard Business School, Working Knowledge Icon  The Most Powerful Workplace Motivator
Forbes Icon  The Top Ten Lessons Steve Jobs Can Teach Us - If We'll Listen
         Video: Steve Jobs 2005 Stanford commencement speech
 HR Morning Icon  4 Things Employees Want More Than Money
The Wall Street Journal Icon  Why Companies Aren't Getting the Employees They Need
         [Your applicant] not working? Sorry, not interested
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Ten Things Only Bad Managers Say
Have you uttered any of these management no,nos?

Nope, it's not just you. These jerks are out there. We know the kinds of things good managers say: They say "Attaboy" or "Attagirl," "Let me know if you run into any roadblocks, and I'll try to get rid of them for you," and "You've been killing yourself-why don't you take off at noon on Friday?" Bad managers don't say these things. Helpful, encouraging, and trust-based words and phrases don't occur to them. Crappy bosses say completely different things. For your enjoyment, we've gathered together 10 of the most heinous, bad-manager warhorse sayings. Do any of them sound like something a manager in your company might say (or might have said this week)?...
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Three Types of People to Fire Immediately
Which of these personality traits are in your ranks?

"I wanted a happy culture. So I fired all the unhappy people." -A very successful CEO (who asked not to be named)
Probation for a 48-year-old employee?
A good conversation can turn a potential talent loss to a manifold talent win.
Want a more innovative company? Get rid of these folks. Today. We (your authors) teach our children to work hard and never, ever give up. We teach them to be grateful, to be full of wonder, to expect good things to happen, and to search for literal and figurative treasure on every beach, in every room, and in every person.
But some day, when the treasure hunt is over, we'll also teach them to fire people. Why? After working with the most inventive people in the world for two decades, we've discovered the value of a certain item in the leadership toolbox:...
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The Terrified Bully [Boss]
The office bully is afraid - of you!

The day the author learned the truth about that pompous, overpaid, oft-promoted jerk we've all worked for. I was a 37-year-old human resources leader when I decided to try my hand at consulting. I networked myself into a well-regarded firm as an organizational subject-matter expert who'd plug into consulting assignments as the need arose and my schedule allowed. It was a fantastic scenario for me. I got to work on interesting projects and keep my travel to a family-friendly level. I was meeting tons of people and working on fascinating business-slash-human problems. One day, I learned something profound over a casual cup of joe. I was chatting with a young consultant, Dan, in the break room where we'd both retreated for some morning caffeine. Dan was in his early 30s, at most, but had impressed me with his insights about people and strategy. I said, "I'm having dinner with a partner, Jack, tonight. Got any advice for me?"
"Oh! Dinner with Jack?" said Dan. "You'll have...
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The Dirty Dozen Performance Appraisal Errors
Use these guidelines to keep your performance evaluations useful and minimize legal actions.

Ah, those discomforting employee evaluations you have to do. Attorney Jonathan A. Segal tells how to make the process easier-and less likely to prompt litigation Some management mavens have questioned the utility of performance appraisals, calling for their abolition. But if done correctly, appraisals can stimulate productivity, shape culture, reward excellent performance, provide notice to employees who need improvement or development, and establish baselines for employment decisions. Nonetheless, appraisals can achieve their intended purposes only if done properly. It is better to have no appraisals than sloppy ones. Allow me to present 12 common mistakes made in the appraisal process, along with recommendations for how to avoid or at least minimize them...
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Seeing Yourself as Others Do
Use these techniques to see how your peers view you.

Finding out means not only asking the right questions of colleagues but also developing deeper relationships with them. In our last blog, we argued that becoming a great boss required courage-in particular, the courage to find out how others see you. Almost certainly, we said, others' perceptions of you will differ in important and perhaps disconcerting ways from your self-perceptions. Many of you responded with thoughtful comments-thank you! Some of you agreed with us and some took exception to at least some of what we said. Best of all, the blog catalyzed lively discussions among you, its readers. This is an important topic. It's not about being liked or popular, as some assumed in reading our previous blog. It's about your ability to...
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5 Things to Never Say While Negotiating
Stay in control of negotiations by NOT mentioning these things.

Speak Softly: Whenever you negotiate, remember that it pays to stay calm.
If you're new to negotiating or find it difficult, here are some missteps to avoid. Every entrepreneur spends some time haggling, whether it is with customers, suppliers, investors, or would-be employees. Most business owners are street smart, and seem to naturally perform well in negotiations. You probably have a trick or two-some magic phrases to say, perhaps-that can help you gain the upperhand. But, often, the moment you get into trouble in a negotiation is when something careless just slips out. If you are new to negotiation, or feel it is an area where you can improve, check out these tips on precisely what not to say...
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The Most Powerful Workplace Motivator
What motivates your workforce? You?

Any parent can tell you that a surefire way to turn joy into rage is to offer your child a big candy bar-and then turn around and offer an even bigger one to his sister. Suddenly, a special treat turns into a great injustice. "Hey! How come she got more? That's not fair!" And any hiring manager can tell you that the world of business is not so different. "This is why MBA programs send out...
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The Top Ten Lessons Steve Jobs Can Teach Us - If We'll Listen
Boost your career; improve your life!

Steve Jobs with an iPad
Success Video + Audio Icon   Video: Steve Jobs 2005 Stanford Commencement Speech
In a few years from now, your kids and grandkids will ask you what it was like to be alive when Steve Jobs was the CEO of Apple (AAPL). They will say: "Jobs was the best CEO in business. What was he like? What did you learn from him?" What will your answer be? It's human nature to overlook the importance of the here and now. Those who are great and live among us seem more normal because they're breathing the same air that we are. But, make no mistake, once Steve Jobs is no longer with us, there will be an outpouring of emotion. The tributes will be endless. And there will be...
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4 Things Employees Want More Than Money
If you think your employees want a big paycheck as their top benefit, think again.

This should come as good news: Money isn't at the top of employees' wish lists. The bad news: What they really want may be even harder for some managers to give them - a pat on the back. Surveys on the discrepancy between what employees want versus what managers think employees want have been conducted for more than 65 years, explains leadership coach Mark Craemer in his blog at Seattlepi.com. Those surveys have all yielded similar results. Here they are:...
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Why Companies Aren't Getting the Employees They Need
Are you training or complaining about your new hires' experience?

Big Shoes to Fill
Bloomberg Business Week Icon [Your applicant] not working? sorry, not interested
When you cut out job applicants who are not working, you are cutting out potential talent you need.
Everybody's heard the complaints about recruiting lately. Even with unemployment hovering around 9%, companies are grousing that they can't find skilled workers. But I believe that the real culprits are the employers themselves...
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  • Year: 2011
Published in MgmtWatch
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