There is a cloud app for almost anything under the sun. Cloud apps for consumers. Cloud apps for marketing, HR, sales, engineering... shipping. The list is endless. From an IT standpoint, these apps fall into three different classifications:
Business cloud apps controlled by IT
Business cloud apps controlled by the employee (Shadow IT)
Personal cloud apps controlled by the employee
This combination of sensitive corporate data and employee control is scary for many IT leaders. Hence, an important question facing the CIO and CISO: How should the IT department deal with Shadow IT?