With the rapid changes to business infrastructures across the globe, suddenly everyone is on a conference or video call, far beyond what companies were doing before the Coronavirus.

Not everyone is happy about it. For even the remotely technically challenged, remote conferences and meetings can be frightening. You’re never quite sure if it’s you being clumsy or the service being flaky. You’re not imagining it -- many of these systems have bugs and quirks that make it difficult even for technically-minded people.

These 3 conference call options are some of the best, which should at least give you confidence that if there is a problem or a learning curve that it’s worth hanging in there.

• GoToMeeting
• RingCentral
• Zoom

1. GoToMeeting

GoToMeeting is high-quality and reasonably easy to use. It’s one of the best choices out there if you want a paid conference call service. If you want to do your own webinars, GoToWebinar is a great option, and it’s not a bad idea to have both under one roof.

GoToMeeting has three plans:

• Professional — Starting at $12 per month
• Business — Starting at $16 per month
• Enterprise — Call for pricing

The Professional and Business plans allow up to 150 and 250 participants. The Enterprise plan is for up to 3,000 people.

All plans have these basic features:

• HD video conferencing
• Screen sharing
• Dial-in conference lines
• No limits on meetings
• No time limits for meetings
• Personal meeting rooms
• Business messaging
• Mobile app
• Slack integration
• Salesforce integration
• 24/7 customer support

GoToMeeting also has unlimited recording capabilities and automatic transcriptions. If you are looking to avoid problems with remote presentations and don’t mind paying a small fee, GoToMeeting should be at the top of your list.

2. RingCentral

RingCentral is great for conference calls, but it is also rated as the #1 business phone system and is PCMag Editors Choice for 2020. These stats are pretty hard to beat.

If you get their phone plan, then you also get video conferencing features included. While you’re limited to 40 minutes per meeting with the free plan, you can still have up to 100 participants.

You can add-on larger meeting options to your plan starting at $19.99/month. The system also offers nearly every phone in collaboration feature a business would want.

It’s all in the cloud as well, so you don’t have to worry about installing stuff in your office or dealing with upgrades. So, if you’re looking for a more complete system, this is it.

3. Zoom

Zoom is not our top recommendation because many people get flustered by it. It’s got some bugs, but it certainly has become one of the more famous industry-leading options for video conference call services lately.

It’s free for up to 100 participants and the Pro plan starts at $14.99 a month.

Here’s a quick overview of the plans and pricing:

Zoom Basic

• Free
• Up to 100 participants
• 40 minute duration limit
• HD video conferences
• Web conferences
• Group collaboration features

Zoom Pro

• Starting at $14.99 per month
• Up to 100 participants
• 24 hour duration limit
• Cloud recording
• Admin control features
• Reporting tools

Zoom Business

• $19.99 per month per host (minimum of 10 hosts)
• Up to 300 participants
• Dedicated phone support
• Cloud recording transcription
• Company branding
• Custom emails

Zoom Enterprise

• Starting at $19.99 per month per host (minimum of 50 hosts)
• Up to 1,000 participants
• Unlimited cloud storage
• Dedicated customer support manager
• Executive business reviews

Zoom Basic or Pro are good places to start for smaller teams who need solid video conferencing, video presentations and cloud conference rooms.

Zoom has 24/7 phone support, but the audio quality can be a bit unstable at times and it’s a little quirky to get used to.

Uber, Zendesk, Ticketmaster, GoDaddy, and Pandora are just a few of the brands that use Zoom.

Need More Help? Business Watch Network Is Here to Assist

If these three conference call services don’t float your boat, there are plenty more to choose from like UberConference, FreeConferenceCall.com and Google Hangouts. Be sure the technology is helping facilitate productive meetings rather than letting cool features or poor-quality services be a distraction.

Keep up with the latest communication techniques 24/7/365 with Business Watch Network’s on-demand, e-learning platform with our engaging and actionable webinars. Register now for our monthly industry newsletters, or check out our upcoming and recorded webinars.