Many tech companies are creating partial or entirely virtual workplaces to cope with the onset of the COVID-19 pandemic. However, scattering your employees across the city – or the state, country, or globe – comes with a few concerns. Namely, the risk to your network by allowing access from so many different entry points.
Here’s how your business can improve network security when working remotely.
If your business issues company devices like smartphones, tablets, and laptops to employees, it’s critical that adequate records are kept. Maintain a log of which employees are issued which devices, and include information like the device’s brand, model, and serial number.
Many employees choose simple passwords just because they’re easier to enter every day. However, poor password security is one of the biggest threats to your network’s security – but also, one of the easiest to fix.
Require employees to have secure passwords with upper- and lower-case letters, numbers, and symbols. Team members should also be prompted to change their password at least monthly, or more frequently if they work with sensitive data.
You can also consider implanting two-factor authentication. This means that a user must not only enter their password, but also provide identification another way. Often, this is done by sending a code to the email address or phone number in the user’s file and requiring the code to be entered before they can proceed. Because a password alone is not enough, two-factor authentication makes it more difficult for a hacker to penetrate your network.
Your email servers should be set to block certain types of email attachments associated with viruses and malware. You should also provide employees with tech training on how to manually spot potentially malicious file extensions, like .EXE, .SCR, .BAT, .PIF, and .VBS.
Your organization should classify the types of data that you work with according to its sensitivity. Then, prioritize the security of the most sensitive data.
Customer identifying information, financial information, and medical records should be maintained under the highest levels of network security available and adhere to any security requirements specific to your industry.
Contrary to popular belief, a large portion of security breaches come from within the company itself. This is rarely someone who infiltrates a company with the intention of committing fraud, but rather an employee who simply hasn’t been adequately trained on how to identify and mitigate security risks.
Make sure you have regularly scheduled training on an ongoing basis for all of your tech employees and provide additional on-demand support when there’s a change or update that will affect your team.
Training your employees on how to avoid network security risks and spot possible issues is one of the most valuable things you can do as a tech company working remotely some or all the time.
Business Watch Network can provide you with on-demand access to training webinars that allow you to keep your tech employees on their toes when it comes to your network security. Contact us today to learn more.