When tensions run high at work, emotions get frayed. An angry word, foul mood or bungled interaction can significantly damage your relationships with bosses and coworkers.
You can’t change the way others feel and act; you can only change the way you react to them.
This webinar shows you how to develop the steady self-control that people respond to and respect. You’ll discover powerful tips and tactics to stay calm while dealing with challenging situations. As a result, you’ll build a foundation for more positive days at work, with a proactive approach to managing your emotions in stressful situations.
Pauline Larkin is a consultant and trainer working with clients in the areas of leadership development, performance management and communication skills. She is passionate about helping individuals and teams develop collaborative relationships that enhance organizational productivity and impact positively on organization culture.
Key Learning Objectives
The 90-minute live program and 1-year access to the on-demand archive.
Our Customer Assurance Pledge
If after attending the live event you decide that it isn’t all we’ve promised, we will refund 100% of your tuition. No questions asked—and all the course materials are yours to keep.