If this webinar fails to meet your needs, we will refund 100% of your tuition – no hassles, no questions asked.
It's hard to work with Difficult People. It's even harder to manage Difficult People. When unforeseen work (and life) disturbances occur, it can feel seemingly impossible.
The good news: You can apply fundamental psychology to overcome the challenges of Difficult People. It's possible to apply working solutions to communication obstacles when major work-life disturbances such as the current Covid-19 challenges are taking charge. Identifying and quickly applying solutions when distraction, self-absorption, and isolation run rampant in the (remote) workplace are critical in times of crisis. Although, you'll find this training essential when "normality" eventually returns.
This interactive live webinar training covers management techniques of "Difficult Person" challenges relating to work culture, rank, personality type, and emotional intelligence.
A former Catholic priest and widely sought corporate trainer and consultant, Tom Esch specializes in helping organizations improve outcomes with better interpersonal relations. His background includes a master’s degree in Conflict Resolution from the Process Work Institute in Portland, Oregon, a master’s degree in Theology from the University of Notre Dame and Mediation Training at Hamline University.
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If Managing Difficult People in Difficult Times fails to meet your needs, we will refund 100% of your tuition – no hassles, no questions asked.