If this webinar fails to meet your needs, we will refund 100% of your tuition – no hassles, no questions asked.
Tools and tactics that increase your ability to communicate,
motivate and get things done.
Right now, you are working with difficult people.
Whether they are moderately difficult, truly difficult or just irritating, you can improve your work outcomes with fundamental psychology and better self-awareness.
This interactive live webinar training will help you succeed by overcoming obstacles relating to work culture, rank, personality type and emotional intelligence of your colleagues co-workers -- and yourself.
Our Customer Assurance Pledge
If Managing Difficult People fails to meet your needs, we will refund 100% of your tuition – no hassles, no questions asked.
A former Catholic priest and widely sought corporate trainer and consultant, Tom Esch specializes in helping organizations improve outcomes with better interpersonal relations. His background includes a master’s degree in Conflict Resolution from the Process Work Institute in Portland, Oregon, a master’s degree in Theology from the University of Notre Dame and Mediation Training at Hamline University.
Your Learning Includes
BusinessWatch Network is an HRCI Approved Provider. The use of this official seal confirms that this Activity has met HR Certification Institute’s® (HRCI®) criteria for recertification credit pre-approval.
This Webinar provides 1.5 accredited hours.
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