Marie G. McIntyre, Ph.D., writes the weekly workplace advice column, Your Office Coach, which appears in newspapers nationwide. Her practical, down-to-earth advice is based on years of experience as a manager, HR director and consultant. Marie is frequently quoted in national publications, including Fortune, the New York Times, the Wall Street Journal and CNBC Online, and her latest book, Secrets to Winning at Office Politics, has been described as "a survival manual for the corporate jungle." As a consultant, Marie has worked with a wide variety of business and government organizations, including Cisco, The Home Depot, Walgreens, AT&T and Panasonic. She also provides individual advice and career coaching through her website, YourOfficeCoach.com.
Find Events
or
Conflict, Criticism & Sensitive Subjects: How to Talk About Difficult Topics at Work
Registration
When
2/12/19 1:00 pm EST
Event Description
Has a disagreement with a colleague ever blown up in your face? Perhaps you put off addressing employee problems because you weren't sure how to bring them up. Perhaps you'd like to give your boss some helpful feedback, but are concerned about the reaction you might get.
Because difficult conversations can feel uncomfortable and hazardous, we tend to avoid having them. However, delaying the discussion often makes the situation worse, sometimes resulting in serious business problems.
The secret to successfully handling these tough topics is learning to talk about them in the right way. Instead of producing defensiveness and arguments, a well-managed discussion can lead to mutual understanding and productive collaboration.
You can also pose your management question directly to Marie McIntyre. And because this is a webinar, there is no limit to the number of colleagues you can invite to sit in on this interactive event.
Speaker Back To Top
Topics Back To Top
Join us Tuesday, February 12, for Conflict, Criticism & Sensitive Subjects. In this webinar, you will learn specific strategies for discussing sensitive issues with co-workers, employees and management. Here are some of the subjects we will cover:
- Recognizing when work discussions require special handling
- Evaluating the "power equation" to determine the best approach
- 7 questions you must answer before having a difficult conversation
- Getting off to a good start with a carefully crafted opening statement
- 3 different "road maps" for talking with bosses, co-workers & employees
- 6 reasons why tough topics can be intimidating
- The secret to complaining at work: always focus on the business problem
- Reducing defensiveness by anticipating disagreements and focusing on facts
- Staying on track: how to avoid arguments and encourage collaborative problem-solving
- Agreeing on solutions and action steps: a sure sign of success
- Learning to recognize when "letting it go" is the best strategy
- How to manage the special challenge of talking with top executives
What Comes with Your Purchase? Back To Top
Access Every Webinar For One Low Price
We will produce about 200 webinars in the next 12 months. If you were to attend all of them, you'd pay a total of $39,400.00 in tuition. But your All-Access Training Pass gets you access to all these events for a small fraction of the regular per-event price.
Early Registration Bonuses
The first 50 people who sign up for Conflict, Criticism & Sensitive Subjects will receive our Special Report Difficult People at Work. Discover how to identify and manage the 24 most challenging personality types. Difficult People at Work gives you proven, practical strategies you can use immediately to put problem people in their place. This all-time top seller (a $39.95 value) is our gift to you – if you are among our first 50 registrants.
Extra Added Bonus
You'll also receive one month of members-only access to CommunicationBriefings.com – our comprehensive online resource designed to make you a stronger, better-prepared manager. So that you continue to benefit from CommunicationBriefings.com, we'll continue your access automatically for $97 per quarter, unless you tell us "no, thanks" – your choice.
Money Back Guarantee
If Conflict, Criticism & Sensitive Subjects fails to meet your needs, we will refund 100% of your tuition – no hassles, no questions asked. Your conference materials, registration bonus and website access are still yours to keep.
