Business News Daily

4 Ways To Improve Communication With Your Customers

Fri, 09 Mar 2018 11:03:12 -0500

During the last year, trust in U.S.-based companies dropped five points, down to 50 percent, according to the Edelman Trust Barometer. As companies struggle with customer satisfaction and loyalty, change needs to ensue to restore faith in business, which takes both time and perseverance. What might seem like a petty social media review could...

5 Employee Training Tactics That Actually Work

Mon, 22 May 2017 09:35:03 -0400

Every new job has a learning curve - and every existing job evolves over time. Consistent learning and training helps employees build and sharpen their skills, and ensures that your team is growing with their roles, rather than remaining stagnant. Passing around a lengthy PDF or slideshow presentation may seem like...

In A Career Rut? 5 Ways To Achieve Your Work Goals

Mon, 20 Mar 2017 07:17:58 -0400

Careers are long. Your goals grow and change with you. Sometimes you find yourself in a rut, questioning whether your job or even career is right for you in the long term. "Employees have a greater level of expectations than ever before," said Sean O'Brien, chief administrative officer of PGi, a provider of...

Best CRM Software 2016

Tue, 20 Dec 2016 09:18:50 -0500

Looking for a better way to manage and grow your small business? Customer relationship management (CRM) software can make all the difference. Whether you're looking for a robust CRM software solution, a simple one designed for very small businesses or a free version to fit your budget, there's a...

3 Proven Ways To Motivate Your Sales Team

Mon, 25 Apr 2016 08:29:58 -0400

A motivated sales staff is critical to the success of your company. The relationships they build with your clients and customers create the foundation of your organization - not just in terms of individual sales, but also your overall reputation and growth. Lackluster salespeople slowly erode at that foundation, making it harder to hit goals and move into new markets. There are many different ways to motivate a sales team...

8 Important Traits Of Successful Salespeople

Mon, 28 Mar 2016 06:20:18 -0400

It seems like most things in business can be automated and handled via technology, but sales is one of those things that requires real people skills. But not everyone is cut out to be in sales, so what makes a good salesperson?...

FreshBooks Review: Best Accounting Mobile App for Business

Wed, 17 Feb 2016 11:18:14 -0500

FreshBooks Review: Best Accounting Mobile App for Business Credit: FreshBooks We recommend FreshBooks for iOS and Android as the best accounting mobile app for small businesses. We chose FreshBooks from dozens of accounting software options. To understand how we chose FreshBooks,...

5 Ways You're Demotivating Your Employees

Tue, 16 Feb 2016 03:50:17 -0500

Unless they're vying for the title of "World's Worst Boss," no leader wants to purposely make their staff feel discouraged and unmotivated. But if you've noticed a drop in employee engagement, take a close look at your own words and actions - you might be the reason for it...

11 Secrets To Keeping Employees Happy (Without A Raise)

Tue, 12 Jan 2016 05:30:29 -0500

Want to retain your best employees? Your first thought may be to offer them a raise, but as it turns out, the old adage is right: Money doesn't buy happiness. "Bonuses, company perks and paid days off aren't enough to keep employees happy," said...

Tax Season Prep: Year-End Tips For Small Businesses

Fri, 20 Nov 2015 11:24:58 -0500

The end of the calendar year is an important time for businesses of all sizes. It's not only prime sales season for retailers with holiday promotions but also when businesses need to start organizing the year's financial information for tax season. Though the April 15 filing deadline may be months away,...

Preferential Treatment? Bosses Must Find Middle Ground

Tue, 17 Nov 2015 10:36:22 -0500

Although business leaders shouldn't treat all their employees the same, they shouldn't show too much favoritism to their best workers either, new research finds. Treating some team members much better, or worse, than others can...

What To Do When Customers Won't Pay Their Bills

Wed, 12 Aug 2015 00:00:00 -0400

If your business operates on an invoicing system, you might be familiar with late payments and perhaps even nonpayment. There are many reasons why customers don't pay invoices on time (or at all), from lost bills to unexpected additional expenses that customers realize they cannot afford. Many...

Want To Improve Sales? Listen To Your Team

Tue, 26 Aug 2014 08:05:00 -0400

No sales manager wants to hear that his or her team is losing sales. For some companies, customers jump ship - or don't give them a chance at all - because of a negative experience with an individual sales representative. "The outcome of a bad in-person sales experience is more dramatic than just a delay in the sales cycle," said Pieterjan Bouten, co-founder and CEO of mobile sales presentation tool Showpad. In fact,...