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Negotiation in the best of circumstances is a delicate balance and often nerve-wracking for all parties involved. But attempting to make deals with difficult, uncooperative parties can quickly escalate to a headache-inducing debacle. When it comes to dismantling the toughest bargainers...
On August 18, 2011, HP CEO Leo Apotheker presented his new plan for the company to analysts. He laid out his vision for HP and the steps he was taking to make it happen. He then answered questions. To say the presentation didn't go very well would be putting a very positive spin on it. HP's stock price dropped by more than 20%, wiping out $11.5 billion in market capitalization. Not surprisingly...
Globoforce CEO Eric Mosley has grown the company over the course of 20 years, with one simple mantra in mind: WorkHuman "The WorkHuman movement basically recognizes that if we treat our employees as human beings and we make work more human and recognize the needs of human beings, then...
I have yet to enter a turnaround situation that I didn't hear the owner or CEO or the board say that the answer to all of their problems is more money. While in some cases this is a real need, it is seldom the systemic problem within the company. Chances are that they have some work to do. Needing 'dollars' is one thing...
Globoforce CEO Eric Mosley has grown the company over the course of 20 years, with one simple mantra in mind: WorkHuman "The WorkHuman movement basically recognizes that if we treat our employees as human beings and we make work more human and recognize the needs of human beings, then...
One of the CEO's greatest challenges is the ability to respond to change. Change is inevitable, particularly as companies endeavor to keep pace with technological advances. Seventy-five percent of business leaders say their organizations require...
As Hurricane Harvey took aim at Houston, a large manufacturer and supplier well away from the hurricaneï؟½s path figured it was safe from disruption. The risks of the storm so far away seemed small. But...
This year is the 50th anniversary of one of the most catastrophic mergers in history - the merger of two very large railroad companies, the New York Central and the Pennsylvania Railroads. Already powerful, the two combined were...
After news got out that Papa John's chairman and founder John Schnatter had uttered a racial slur at a sensitivity training session, it took barely 24 hours before the stock market trimmed 5% off company's share value. That was for starters. Then the company announced his resignation. Later...
CEOs agree we're living in a VUCA world. VUCA stands for volatility, uncertainty, complexity, and ambiguity. Various CEOs say they're seeing all aspects of it. Here are five on their strategy during uncertain times...
Successful businesses are built on a mix of the leadership team's vision, sound execution, and a profitable engine. The CEO carries a heavy burden, but it is the synergy with surrounding players like the CFO that opens doors to stability and steady growth. The importance of the relationship between the CFO and CEO cannot be overstated. They must be in lockstep, keeping...
This is the third article in a 6-part series focusing on how CEOs adjust to their disruptive business environments and what they learned from their efforts that might be helpful to other CEOs. Here, we turn to the CEO's role in creating and sustaining an organizational culture that leads to adaptation and responsiveness. Our interviews revealed...
Prepare for more deeply disciplined exploitation of the digital business changes ahead Lock the leadership into winning through the digital business Trough of Disillusionment Drive business model changes and start breakthrough operating model efficiency experiments Leverage technology, particularly AI, to improve product innovation and selling...
Whether it's reporting on the "next Facebook" or scrutinizing a new tax law, Forbes covers stories with uncanny insight and conciseness that hurried business folks appreciate. Get Forbes Digital Magazine today for rigorous, to-the-point business analysis.
Chief marketing officers or other top marketing management must drive change in the company. How did we reach this conclusion? In our most recent survey, "The Marketing Leadership Survey," we asked respondents if they felt the roles and responsibilities of marketing leaders have changed over the past five years, and if so...
The women of three generations-Baby Boomers, Generation X'ers, and Millennials-have experienced unique passages through their formative years (the first 18 to 23 years of life). Each day, they enter the workplace possessing unique generational core values, strengths, and weaknesses. As a result...
In the two decades since we wrote The Experience Economy (Harvard Business School Press, 1999), interest has exploded in going beyond providing goods and services to staging experiences: memorable events that engage each individual in an inherently personal way. But...
When a tech company reaches a certain level of success, the names of the founders often become synonymous with the brand they create. At least, that's the case with founders who are the "face" of the company. Still, we tend to forget that Steve Jobs, Travis Kalanick, and Bill Gates, didn't create Apple, Uber, and Microsoft alone. On the contrary...
Entrepreneurs have more of what it takes to be great CEOs than leaders who rose through the corporate ranks. But in one key area they display troubling weakness. So concludes Elena Botelho, reflecting on...