When I was at Apple, I met with all kinds of people: General Managers of hockey teams, CEOs of big companies, billionaires. No meeting scared me. That is, until I got here to Scrollmotion--and had to face my first board meeting. That gave me night terrors I will never forget. If you've followed this column,...

In the early stages of the building of Amazon, Jeff Bezos used to interview every job candidate himself. Bezos believed each employee played a key role, so the quality of new hires was as crucial to the success of the business as the products it sold. As a result, Bezos was not only obsessed with creating an outstanding customer experience. He was also tenacious about hiring the strongest employees possible...

While nearly all HR professionals agree that artificial intelligence may prove time-saving and helpful, they remain cautious about adoption. With HR such a vital function to every company, there is some anxiety around AI and how it will add value before embracing the new technology. AI stands to...

Unfair infringement on private time or honest preview of the employee experience? This is the question some have asked in the wake of a recent New York Times interview with Barstool Sports CEO Erika Nardini, in which she described an exercise she uses to evaluate job candidates at the New York-based sports and men's lifestyle blog. Nardini, who told the Times that...

My first ever "speaking engagement" was at my children's kindergarten. I was so nervous my knees were shaking and my fingers fumbled through the copious notes I kept referring to. It's fair to say...

Why do some online meetings get the job done, while others don't? Sometimes a team can jump on WebEx or GoToMeeting and move your project or team forward while others times they just suck the psychic marrow from everyone's bones. What's the difference...

When you're preparing to give a presentation, have you ever stopped to consider that what's going on in the back of your mind is likely to have a big impact on its chance of being a success? Pause a while, and pay direct attention to the objects you see on the continuous conveyor belt of your subconscious. Take them down and...

One of the main concerns when running a webinar or virtual meeting is managing the time effectively. In fact, we often become so focused on "getting everything in" to the allotted time slot that we forget to focus on what we're actually supposed to accomplish. This creates...

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When you're asked to take minutes at a meeting, you have the role of creating the "official record of the event" and ensuring that it is accurate. Key decisions made at these meetings can involve millions of dollars, so it's critical for you to take clear and precise notes...

You know that feeling you get when you press your cold hands around a warm cup of coffee in the morning? The steam wafts up, and you breathe in the roasty scent that reminds you everything's going to be okay. Or perhaps it's Diet Coke that gets you through the day. You have a similar moment when you hear...

From raunchy reality shows to parent brawls at Little League games, incivility seems to be everywhere - so it's no surprise that rudeness has also invaded the workplace. Squabbling employees, screaming managers, colleagues who...

It's not surprising that a recent survey found 69% of full-time employees get distracted at work. The more interesting finding is that 70% of workers think their managers could help them focus better through training. Udemy conducted a survey of...

We all know that persuasion in business is a vital career skill. It can get colleagues to hand over the resources you need and prompt vital contacts to return your phone calls. But what exactly is persuasion? AMA's seminar Expanding Your Influence defines persuasion as:...

We've been honored to pick the brains of numerous leaders throughout our careers. In fact, we often discuss how lucky we both are to get a glimpse into how many of these leaders think. However, during a recent interview...

I never cease to be amazed by the things people do while they are communicating. I have seen just about everything: The CEO who grasped the side seams of his pants and slowly pulled up his pants legs. The senior executive who continuously twirled her scarf. The engineer who...

The way you communicate with your people signals what importance they should attach to what you tell them. If really important things aren't getting done in your department, take a good look at the way you're talking about them. According to...

"Don't ask what the world needs, ask what makes you come alive." -Howard Thurman When Simon T. Bailey read this quote in John Eldredge's Wild at Heart: Discovering The Secret of a Man's Soul, it changed the way he thought about purpose. He regrouped by asking himself three simple questions:...

About half (48 percent) of employers that conduct pre-employment background checks still have a question on their application forms inquiring about applicants' criminal histories, despite the growing momentum to "ban the box" on job applications. Criminal records searches are used by 93 percent of employers that conduct prehire screening. But...