The best salespeople in the world don't sell, per se. They ask questions and listen to what people want. In my time as a business owner, I've heard a common misconception time and time again: that salespeople have the vocabulary, the looks and the hunger for money alone. I've been in business for myself my entire life, which has made me...

The sale may seem like the most important step in a business transaction, as money changing hands is the instant gratification marketers and salespeople love to see. However, getting a consumer to make a repeat purchase is just as important as piquing their initial interest. Consider these statistics:...

When you were young, your parents probably told you, "Never talk to strangers!" And this lesson sticks. People generally continue to avoid strangers into adulthood, waiting in lines in silence, walking with headphones in, and avoiding interactions with people despite literally rubbing elbows. Not talking to strangers is great advice for children - but it's terrible advice for a businessperson. Many focus their development time on...