When tensions run high at work, emotions get frayed. An angry word, foul mood or bungled interaction can significantly damage your relationships with bosses and coworkers. You can’t change the way others feel and act; you can only change the way you react to them.
Recording proper minutes is essential in the executive meeting or board meeting. Know how to listen, what's important, what to write, and what not to write during fast-paced executive-level discussions.