Self-confidence is extremely important in almost every aspect of our lives, yet even people who are generally confident can buckle when facing powerful or demanding people.

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Proven Techniques for Building Productive Relationships

Whatever your position in the organization, you have to work with and for other people to get things done. Within every business environment, interpersonal friction is inevitable.

Making the situation worse is that today we are all overworked and overwhelmed.

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When the time comes to handle a touchy employee issue...who do they call??? HR. But is HR properly trained?

Let's face it: most HR professionals have never had formal training in how to conduct investigations. Is the time to learn when suddenly faced with having to do an investigation?

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When toxic talk infects an entire department, managers may be tempted to throw up their hands and just give in. They often feel powerless to counteract the damage caused by disparaging comments and persistent negativity, believing that "you can't change human nature." Read More

Active shooters continue to strike American workplaces on a daily basis. While every attack is different, there are commonalities -- including confusion.

In recent incidents a "good guy with a gun" at an Alabama mall was killed mistakenly while the shooter got away, a police officer was killed in a Chicago emergency room in pursuit of a suspect and police rushed to the scene of another Chicago business for what turned out to be a well-intentioned but poorly communicated active shooter drill. 

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Paying employees for their travel time - and dealing with subsequent reimbursements and deductions - is one of the most confusing parts of HR and payroll administration. It's vital to know:

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Millennials now make up 35% of the U.S. workforce. And in 10 years they'll be more than half.

But integrating this generation (born between 1981 and 1996) into the workforce has become a major challenge for organizations. Millennials have different wants and needs... and they already have one foot out the door.

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Learn How To Show Your Managers That HR Is Important.

There are many factors that contribute to why managers don't "get it", and in this training session we'll discuss some of the root causes, as well as ways to proactively address the issue.

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Will you hire (or plan to hire) foreign workers in 2018 or 2019? If so, the complex employment visa system has become even more confusing and unsettled. New restrictions, new deadlines and dramatic new changes to employment-based visa programs - especially H1-B visas - are being pushed by the Trump Administration.

Don't get caught without knowing the rules on how to hire the best labor available, even if that means foreign-born assets.

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 Save a ton of time as you analyze data quickly and easily!

When you need to analyze database-like data, you can only go so far with sorting, filtering, and inserting subtotals. Excel's PivotTable tool gives you all of these capabilities plus dozens of display and manipulation features.

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