Some of your employees may require more "managing" than others. Some might enjoy pushing the limits, while others seem totally clueless about the problems they cause. From emotional drama queens to lazy slackers, all of these aggravating folks can be considered "Challenging Employees" – people who consume an inordinate amount of your time and energy, but are not really bad enough to fire. Read More

Become a Powerful Visual Storyteller.

When most people develop a presentation, they typically use standard templates, include too many slides, or build presentations around visual aids that are word-heavy or excessively complex.

It is true that a "picture is worth a thousand words" and when you use simple, compelling images to support your presentation, your audience can better understand your message.

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Why do employees leave?

Departing workers probably told you it was "for more money." But only 12% of employees actually leave their jobs in pursuit of higher pay, according to a Saratoga Institute study.

In reality, the No. 1 reason employees leave is the way they're supervised. As the saying goes, "People join companies, but leave managers."

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Learn How To Stop Handling Employee Issues That HR Doesn't Own.

The reason is simple: HR tends to have better "people skills" and it's just easier to go to HR and have HR fight all the battles than it is to deal with the conflict directly.

Unfortunately...

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Just one bad apple is all it takes to infect the entire workforce and demoralize everybody. Don't let things go too far – learn how to put a strategy in place to combat negativity.

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Sexual harassment has exploded in front-page headlines. Is your organization next in line for a bombshell #MeToo complaint? The old HR rules for preventing and confronting harassment charges have changed. If you are still relying on 20-year-old prevention, training and complaint policies, you could be in a world of trouble. Read More

When toxic talk infects an entire department, managers may be tempted to throw up their hands and just give in. They often feel powerless to counteract the damage caused by disparaging comments and persistent negativity, believing that "you can't change human nature." Read More

If your employee handbook hasn't been updated in the past six months, it's out of date. The workplace-law changes coming from the Trump Administration demand constant compliance vigilance from HR. Plus, the National Labor Relations Board recently issued an important new ruling that forces employers to justify their handbook rules as lawful. Here are some current handbook trouble spots: Read More

From politics and global diplomacy to the sports world, negotiation has been in the news of late. The issues are vastly different, but these negotiations have one thing in common: The parties view each other with distrust and often dislike. How do you "bargain with the devil"? Read More

When you move from being a staff member to overseeing the work of others, you’ll face a whole set of new challenges. The truth is that the skills that made you a great team player won't necessarily make you a great manager. Here’s a practical webinar that gives you step-by-step advice for developing a set of skills that will guide you to success in your management career. You’ll gain tips and advice for managing your employees, organizing a productive team, and delivering results. Read More