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  • 10 Must-Have Skills For ITSM Pros

    New technologies like machine learning, cloud computing and IoT are changing how businesses serve clients and customers. Deploying these technologies in an IT service management (ITSM) environment can help businesses offer...
  • Which Cloud Performs Better, AWS, Azure Or Google?

    Most IT professionals select cloud providers based on price or proximity to users, but network performance should also be considered. Because as we see in a new report from ThousandEyes, the underlying network architecture of the big cloud providers can have a significant impact on performance. And performance varies widely among...
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  • 9 Bad Habits That Can Lead To Unhappiness

    Almost every action we take in life is aimed at achieving or maintaining "happiness"-that elusive state where we feel contentment, satisfaction, and even bliss. Still, happiness can be a bit hard to define. Unhappiness, on the other hand...
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  • Presentations Steve Jobs Style

    BusinessWatch Network
    When you give a presentation, you face at least two hurdles. First, you need to sell yourself as a credible spokesperson on your topic. Audiences need to believe in you - and that's hard enough. Second...
  • Is Your Organization Set Up To Meet Its Strategic Goals?

    American Management Association
    Setting your sights on specific revenue or sales targets, a desired market position, and other types of goals is a critical part of strategy. Goal setting helps clarify an organization's direction and what its needs are if it is to deliver optimal value. But to focus on goal setting to the exclusion of other strategic considerations would be a mistake. In addition...
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