Every job is actually performed by two people – the employee who is paid to accomplish results and the manager who is paid to ensure that this happens.
So when staff members become unproductive, unmotivated, or disruptive, a manager's first thought should be, "How do I get things back on track?" The answer to that question almost always involves coaching.
When you give a presentation, you face at least two hurdles.
First, you need to sell yourself as a credible spokesperson on your topic. Audiences need to believe in you - and that's hard enough.
Second, you need to sell your ideas so that people come away inspired, persuaded and enlightened.
Steve Jobs did both - with incredible skill. Widely considered one of the most gifted presenters ever, Jobs understood how to deliver memorable speeches in a seemingly effortless, engaging manner. His conversational tone, simple yet compelling word choice and masterful use of slides and other props helped reinforce his message in winning ways. Read More
In today's hectic work environment, emails and other written communication can be sent with little thought to their impact and objectives. Emphasis is put on speed rather than quality and effectiveness, which can ultimately result in loss of time, money and success.
Resilience is the ability to withstand, recover, and bounce back in the midst of stress, chaos, and ever-changing situations. The good news is that resiliency is a skill that can be learned and improved with practice.
If you had to miss work for a week… two weeks… or even a month, it's essential that your co-workers or manager know how to step in and fulfill your responsibilities, without a major interruption to your office or business.
You need to be documenting the processes and procedures that you do each day for easy reference. If a natural disaster occurs, it's important that you're prepared.
Some of your employees may require more "managing" than others. Some might enjoy pushing the limits, while others seem totally clueless about the problems they cause.
From emotional drama queens to lazy slackers, all of these aggravating folks can be considered "Challenging Employees" – people who consume an inordinate amount of your time and energy, but are not really bad enough to fire. Read More
Excel Dashboards provide an excellent and concise way to share a "snapshot" view of KPIs among team members and upper-level management. This webinar offers a step-by-step demonstration of how to convert your raw data into readable charts, diagrams and tables that reveal the facts buried in your data.