"You've got to be kidding me." I'd just received an email. A client was looking for a strategy document that I hadn't even started yet. (We had never finalized a deadline and we obviously had different ideas of how high a priority this was.) It had been a busy month, and I was feeling...
The finish line is in sight: 2020 will soon be behind us. Good riddance, hallelujah, and amen. As you exhale after a tumultuous year, now is the time to clean out and set yourself up for a productive, successful new year...
2020 has undoubtedly been an abnormal year and, as the year comes to a close, now is the time to start thinking about your marketing strategy for the coming year. What’s been...
When Fast Company first appeared in 1995 declaring that “Work is Personal,” the workplace looked vastly different than it does today. Many of the changes mirror the tech advances of the past two and a half decades (Slack replaced email which replaced faxes, for example). But the real workplace evolution has been in making work more personal—for both better and worse...
A sales follow-up email is for more than just confirming an order: It's a powerful sales tool that can turn customers into lifelong supporters. After all...
Eliminating these commonly used words will have a major impact on the effectiveness of every email you send. "I'm convinced," Stephen King says, "that fear is at the root of most bad writing." That's especially true with emails. Because the words are...
I remember knocking on doors to sell cookies, popcorn, and other treats in my hometown of Peoria, Illinois in 1995. I had a lot of success and considered myself one of the best...
Everyone has those days where everything is stressful — even the little things. While stress is a normal reaction the body has when changes occur, it can really affect...
Your risk of falling victim to business email compromise is greater than ever. And it’s thanks to — you guessed it — the coronavirus. Business email compromise (BEC) has been one of the most formidable foes your finance department has faced in recent years...
Typographical errors can wreck your reputation. At a minimum, they signal sloppiness or inattention. Worse, they sow confusion and can even reverse your intended meaning.
The ability to write effectively truly sets you apart and can make you an invaluable team member or leader. Effective writing is more than a tool for business plans, reports and other long-form communications.
Typographical errors can wreck your reputation. At a minimum, they signal sloppiness or inattention. Worse, they sow confusion and can even reverse your intended meaning.
The ability to write effectively truly sets you apart and can make you an invaluable team member or leader. Effective writing is more than a tool for business plans, reports and other long-form communications.
