Millennials now make up 35% of the U.S. workforce. And in 10 years they'll be more than half.
But integrating this generation (born between 1981 and 1996) into the workforce has become a major challenge for organizations. Millennials have different wants and needs... and they already have one foot out the door.
Offensive behavior among colleagues carries a high price, because "civility" at work means more than just good manners. Respectful treatment creates the foundation for cooperation between individuals and collaboration among departments. When people are rude and disrespectful to one another, they are much less likely to share information, contribute helpful suggestions, or offer assistance with problems.
You've been promoted… so now what? No one is born knowing how to be a supervisor. And no other job can prepare you for this challenging assignment. Now, you not only have to worry about your performance, you have to worry about how others perform, too. The good news is you can quickly add the "secrets" of successful managers to your supervisory toolkit.
When tensions run high at work, emotions get frayed. An angry word, foul mood or bungled interaction can significantly damage your relationships with bosses and coworkers. You can’t change the way others feel and act; you can only change the way you react to them.