In today's world threats are both physical and digital. Understanding the fundamental nature of these threats and educating your employees about them is the first step to reduce your company's risk profile.
Whether they are moderately difficult, truly difficult or just irritating, you can improve your work outcomes with fundamental psychology and better self-awareness.
It's hard to work with Difficult People. It's even harder to manage Difficult People. When unforeseen work (and life) disturbances occur, it can feel seemingly impossible.