Young Entrepreneur Council

More than one pioneering giant of retail has sworn by the motto, "The customer is always right." While this saying was invented by Harry Gordon Selfridge in 1909 and has been a go-to policy for floor managers and complaining buyers alike, has it always been correct...

It's often said that you only get one chance at a great first impression. If a prospective partner or customer isn't immediately intrigued, they're unlikely to revisit or consider doing business with you in the future. To ensure you capture...

It’s well known that leaders need to wear multiple hats. They have to be marketers, accountants, negotiators, product developers and much more. One leadership role that’s not as common is to take the place of a follower. The concept that leaders need to step back and become followers is...

Crises take many forms. While some are minor, others have the potential to be life-altering. Maybe your company is experiencing financial difficulties, and the media is knocking on your door. Perhaps...

Rebranding is a word that can send shivers down the spines of CEOs and founders. That's why many leaders are fooled by the myth that rebranding is a defensive, reactionary response to a crisis: a punishment for when things go wrong (think the BP oil spill). But this way of thinking is wrong--and worse...

Everyone has people in their life who have influenced their journey and their success. Whether it’s parents, teachers or mentors—they motivate you to keep pushing forward and achieve your dreams...

Cultivating an efficient and experienced sales team is crucial for every business. However, just because your staff has an impressive track record doesn't mean they're up-to-date on the latest strategies or truly understand how best to sell your product or service.

While your team might be well-versed in a variety of sales tactics...

In business, it’s required that you speak to people you’ve never met before. If anything, it’s an integral part of any business that requires you to step out of your comfort zone. Small talk is all about short, casual, light conversation. More often than not, it happens with someone you’ve never met or don’t know that well, which is exactly why so many people fear it.

Unfortunately...

Strong relationships are essential to business and career success. Whether it’s your boss, colleagues, mentors, clients or customers, or other people in your professional network, it’s important to actively nurture and build these relationships, as they can see you through all stages of success.

One challenge of relationship building in the social media era is...