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Geoffrey James, a contributing editor for Inc.com, has authored a dozen books, hundreds of feature articles, and thousands of online columns, mostly about business and technology. He's won awards, given speeches, helped companies triple sales, yada-yada-yada…You know the drill.
Different environments require different management strategies. A professional sports team needs coaching from the sidelines; a squad of soldiers needs a sergeant who's deep in the trenches. The same is true of...
During a crisis like this, the last thing anyone needs is to be subjected to hard-sell tactics, phony friendliness, and constant pressure to buy. Under normal circumstances, that crap is disgusting; during a crisis, it's positively despicable. However...
I just checked my inbox and there it was. Yet another email that opens with that gawd-awful phrase "I hope you're well." I get emails like this all the time...
