This program explains the steps you can take to motivate your team now and going forward. You’ll discover a hands-on and admittedly fun approach to changing culture, and influencing human behavior.
Conflict at work is inevitable. How you handle it makes the difference between success and failure. Do you confront or avoid conflict? How do you provide and receive criticism? How do you hold a difficult conversation?
Whether they are moderately difficult, truly difficult or just irritating, you can improve your work outcomes with fundamental psychology and better self-awareness.
It's hard to work with Difficult People. It's even harder to manage Difficult People. When unforeseen work (and life) disturbances occur, it can feel seemingly impossible.