Conflict at work is inevitable. How you handle it makes the difference between success and failure.
Do you confront or avoid conflict? How do you provide and receive criticism? How do you hold a difficult conversation?
Effective leadership is marked by the ability to manage conflict effectively. In this 90-minute webinar training you will learn valuable skills including a variety of conflict resolution styles and problem-solving techniques.
Susan Schoenfeld has over 20 years of corporate experience as a Professional Development Director, Consultant and Training Manager. She presents management and presentation skills seminars to Fortune 500 companies, law firms and numerous associations. She teaches Public Speaking at several universities and coaches individuals and executives on presentation and communication skills.
Your Learning Includes