Sexual harassment has exploded in front-page headlines. Is your organization next in line for a bombshell #MeToo complaint? The old HR rules for preventing and confronting harassment charges have changed. If you are still relying on 20-year-old prevention, training and complaint policies, you could be in a world of trouble.
Offensive behavior among colleagues carries a high price, because "civility" at work means more than just good manners. Respectful treatment creates the foundation for cooperation between individuals and collaboration among departments. When people are rude and disrespectful to one another, they are much less likely to share information, contribute helpful suggestions, or offer assistance with problems.
Some of your employees may require more "managing" than others. Some might enjoy pushing the limits, while others seem totally clueless about the problems they cause. From emotional drama queens to lazy slackers, all of these aggravating folks can be considered "Challenging Employees" – people who consume an inordinate amount of your time and energy, but are not really bad enough to fire.
Complaints of harassment and discrimination must be taken seriously, whether they lead to the loading dock or the CEO suite. High-profile cases involving politicians and media celebrities are a reminder that bad behavior can happen anywhere at anytime -- and that the truth is rarely clear.