When tensions run high at work, emotions get frayed. An angry word, foul mood or bungled interaction can significantly damage your relationships with bosses and coworkers. You can’t change the way others feel and act; you can only change the way you react to them.

When you move from being a staff member to overseeing the work of others, you’ll face a whole set of new challenges. The skills that made you a great team player won’t necessarily make you a great manager.

New managers and supervisors have a unique opportunity to build their own team of high performing and successful employees. But they need to now how. The answer is coaching.