Organization is a critical skill for administrative professionals.

Chances are you struggle to create order in the disorganized chaos that is your workspace. It's possible you need more effective systems for keeping yourself, your team and your workload organized.

If so, it's time to create effective systems that help you get organized, reduce that feeling of being overwhelmed and increase productivity.

No matter what business you are in, a dashboard is a critical tool in your communication armory and as with any communication tool, presentation is everything. Although there are many tools that can be used to create a dashboard, Excel is commonly used due to its power, flexibility and the fact that most people have it installed on their computer.

For many people, writing for work is nearly as worrisome as public speaking. Every time you send an email or submit a report, you are being judged on your writing skills. Business writing errors (even simple grammatical mistakes) can complicate your message, confuse your readers, cost you money, diminish your professional image and hold you back in your career.