When you're asked to take minutes at a meeting, you have the role of creating the "official record of the event" and ensuring that it is accurate. Key decisions made at these meetings can involve millions of dollars, so it's critical for you to take clear and precise notes.

And by delivering accurate meeting minutes you gain the perfect opportunity to shine like a star.

Millennials now make up 35% of the U.S. workforce. And in 10 years they'll be more than half.

But integrating this generation (born between 1981 and 1996) into the workforce has become a major challenge for organizations. Millennials have different wants and needs... and they already have one foot out the door.

You've been promoted… so now what? No one is born knowing how to be a supervisor. And no other job can prepare you for this challenging assignment. Now, you not only have to worry about your performance, you have to worry about how others perform, too. The good news is you can quickly add the "secrets" of successful managers to your supervisory toolkit.

When you're asked to take minutes at a meeting, you have the role of creating the "official record of the event" and ensuring that it is accurate. Key decisions made at these meetings can involve millions of dollars, so it's critical for you to take clear and precise notes. And by delivering accurate meeting minutes you gain the perfect opportunity to shine like a star.

Your product can be stellar, your staff can be super talented, but the one thing that customers are most likely to remember is their direct interaction with your employees. The secret sauce to great customer service and support is the people who deliver it.

When you give a presentation, you face at least two hurdles. First, you need to sell yourself as a credible spokesperson on your topic. Audiences need to believe in you – and that's hard enough. Second, you need to sell your ideas so that people come away inspired, persuaded and enlightened.